Shift Manager

Panera Bread Fairbrook DT; Hickory (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive wages & team tipping

Free meal on shift

Flexible scheduling (full or part-time

PTO for Full Time employees

Career growth opportunities

Medical benefits & 401K with company-m

Job summary

Panera Bread is seeking a Shift Manager to lead daily operations at our Hickory, NC location. You will greet guests, oversee shift execution, and role-model our culture of warmth and trust.

This role offers flexible scheduling with potential for full-time or part-time hours and opportunities for career growth. Candidates should have 1+ year of management experience, be at least 18, pass a background check, and thrive in a fast-paced environment while maintaining exceptional customer service

Qualifications

• 1+ year of management experience required.
• Ability to work 20–40 hours per week.
• Willingness to work holidays and weekends.

Responsibilities

• Meet & greet guests and deliver excellent service.
• Lead the team and model Panera's culture of warmth, belonging, growth, and trust.
• Enforce policies and communicate expectations to associates.
• Run opening, mid, and closing shifts to ensure a positive guest experience.

Skills

Management experience

Customer service

Team leadership

Background check

Tools

POS systems

Job description

Panera Bread is now hiring Shift Managers/ openers! (Availability for full schedule is best but must be able to work the open or close shift.)

At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café’s growing business, and serve your community daily by donating unsold products to local community organizations.

Panera Perks *unlock upon final certification

• Competitive wages & team tipping. (Bi-weekly pay)
• Free meal on shift!
• Flexible scheduling, with full or part-time positions available.
• PTOfor Full Time employees!
• Career Growth Opportunities
• Medical benefits & 401K w company matching offered to Full Time employees.

Requirements for the Shift Manager Position include:

• Must have 1+years prior management experience
• Must be at least 18 years old.
• Must pass a background check.
• Ability to work & learn in a fast-paced environment.
• Ability to work 20-40 hours a week.
• Holidays & weekends are required.

As a Shift Manager at Panera, your job isto:

• Meet & greet our guests, delivering excellent customer service in every circumstance.
• Help build our culture of Warmth, Belonging, Growth, & Trust.
• Serve as a role model & lead the team.
• Enforce policies & procedures, lead by example & communicate expectations to associates.
• Run quality opening, mid, and closingshifts ensuring a consistent positive customer experience.
• Participate in the training of associates.
• Be committed to health & food safety.

Growth opportunities at Panera:

• A Path to Success - Most of our retail managers started as hourly associates. Our career path program helps you get there.
• Skills & Training - Every day at Panera we help build your skills & prepare youfor a strong career - whatever your goals may be.

We use eVerify to confirm U.S. Employment eligibility.