Shift Manager

Guernsey Holdings LLC; Harrisburg (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to oversee daily operations and ensure high-quality service. This role involves supervising staff, conducting training, and maintaining operational standards in a fast-paced environment. The ideal candidate will possess strong leadership and communication skills, along with the ability to multitask and resolve conflicts effectively. If you're passionate about delivering excellent service and leading a team to success, this opportunity is perfect for you. Join a dynamic team and contribute to a thriving workplace where your efforts will make a significant impact.

Qualifications

• General restaurant or retail knowledge is essential for this role.
• Effective communication skills are necessary for training and supervision.

Responsibilities

• Supervise operational duties to ensure quality service and products.
• Lead shift meetings and assist with employee training.

Skills

Verbal Communication

Written Communication

Multi-tasking

Leadership

Time Management

Conflict Resolution

Education

General Restaurant Knowledge

Basic Math Skills

Basic Reading Skills

Job description

Join to apply for the Shift Manager role at Guernsey Holdings.

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

1. Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) to meet operational standards.
2. Assist with new employee orientation and training.
3. Comply with all company policies, procedures, and operational standards.
4. Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food prep tools, wiping counters, sanitizing food areas, cleaning equipment, and grease disposal.
5. Maintain regular attendance.

Additional Duties:

1. Lead shift meetings.
2. Report customer or employee complaints/issues to MOD.
3. Move and stock food product weighing up to 50 pounds.
4. Perform other job-related duties as assigned.

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours including nights, weekends, and holidays.

Qualifications and Job Requirements:

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting. Exposure to heat, hot liquids, freezer, and extreme weather conditions.