Shift Manager

McDonald's; Harper Woods (MI); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Paid vacation once certified

Education through Archways to Opportunity

Medical, dental and vision coverage

Service awards

Employee Resource Connection

Job summary

A well-known fast-food chain in Harper Woods, Michigan is seeking a Shift Manager to oversee daily operations and lead the crew. The role demands effective management skills and the ability to ensure exceptional customer service. Competitive pay ranging from $15 to $18 per hour is offered along with benefits like paid vacation and education assistance. Join a vibrant team and help maintain high standards of quality and service!

Qualifications

• Previous leadership experience is preferred, ideally in restaurant, retail or hospitality.
• Must be 18 years or older to qualify.

Responsibilities

• Lead shifts ensuring quality service and customer satisfaction.
• Manage performance and crew during shifts.
• Plan shifts and monitor safety and profitability.

Skills

Leadership experience

Positive team player

Flexible schedule

Job description

Description

McDonald's Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in. The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move.

Pay

$15–$18 per hour to start.

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager leads crew and other managers during a shift to ensure great quality, service and cleanliness. Shift Managers plan each shift, monitor performance, take action to meet McDonald’s standards, monitor safety, security, and profitability, and communicate with the next Shift Manager to assist with a smooth transition. Shift Managers may also be responsible for meeting targets and helping departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who enjoy fun, and who passion for working in the famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s corporate‑owned restaurant is eligible for the following benefits:

• Paid vacation once certified
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage offered once certified
• Service awards
• Employee Resource Connection

This posting contains some information about working in a McDonald’s restaurant, but it is not a complete job description. People who work there perform a range of tasks daily, and this posting does not list all essential functions. By applying, I understand that I am applying to a restaurant owned and operated by an independent franchisee, not McDonald’s USA. I recognize the franchisee is a separate company and employer. Any information I provide will be submitted only to the independent franchisee, the sole authority on employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA will not receive a copy of my application and will have no involvement in any employment decisions, including interview or hiring. I acknowledge that I need to contact the franchise organization for information about its privacy practices.