Shift Manager/Leader $17-$23

McDonald's; Crystal Lake (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Education assistance

Medical, dental and vision coverage

Short- and long-term disability insurance

Service awards

Employee Resource Connection

Job summary

A leading fast-food franchise in Crystal Lake is looking for a Shift Manager. This role includes ensuring a fast and friendly customer experience, overseeing team performance, and maintaining food safety standards. Ideal candidates will have leadership experience and a flexible schedule. Competitive pay and extensive benefits are offered, including education assistance and healthcare coverage.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Must be 18 years or older to be a manager.
• Flexible schedule required.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly customer experience.
• Monitor performance and ensure team meets standards.
• Communicate with next Shift Manager for smooth transitions.
• Ensure food safety, quality, safety, and profitability.
• Help departments meet goals and targets.

Skills

Leadership

Customer service

Inventory management

Food safety

Communication

Job description

Description

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me — Get a job that inspires your best and moves you forward. Choose your hours, pursue your education, build your skills and be yourself.

The Team for Me — Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.

The Company for Me — From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.

A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service and cleanliness for customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a great shift.

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fastpaced McDonald’s environment. You must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s corporate‑owned restaurant is eligible for incredible benefits including:

• Education through Archways to Opportunity, enabling a high‑school degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Short‑ and Long‑Term Disability, life and accident insurance
• Service awards
• Employee Resource Connection

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.