Shift Manager

Ontario Trillium Foundation; Gretna (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

The Ontario Trillium Foundation seeks a Shift Manager for its Arby's restaurant in Gretna, Nebraska. This role involves running effective shifts, guiding and training team members, and ensuring outstanding customer service. Responsibilities include managing operation standards, handling cash, and maintaining cleanliness and safety. Ideal candidates should be able to stand for long periods and lift moderate weights. Join us to create delightful dining experiences and lead a committed team.

Qualifications

• Ability to stand for up to 8 hours.
• Able to lift 25 to 40 pounds.
• Effective verbal and written communication.

Responsibilities

• Guide Team Members and ensure operating standards.
• Reconcile cash and complete paperwork.
• Monitor quality, service, cleanliness, and safety standards.

Skills

Communication skills

Team management

Customer service

Job description

It starts with you.

You bring the enthusiasm, passion and desire to delight each team member. Our restaurant teams take pride in

collaborating and achieving more together because they understand that each individual is an important part of the recipe

for success, and you will lead that team. Every one of our team members takes pride in the product, service and

experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just

the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing and

delighting each and every guest.

Candidates should exhibit the following behaviors:

• A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's ® restaurant. In order to insure that guests receive an outstanding dining experience.
• The Shift Manager must be able to guide Team Members, insure operating standards, and train and assist Team Members on all positions and tasks in the restaurant. A Shift Manager must be able to stand for up to 8 hours and lift 25 to 40 pounds.
• The position requires pushing, pulling, stretching, reaching, bending, and continuous bilateral use of fingers and wrists.
• A Shift Manager must be able to communicate through verbal and written means with employees, supervisors, guests, and vendors.
• The Shift Manager must also be able to reconcile cash, complete manual and computer-based paperwork and forms, and monitor and maintain quality, service, cleanliness, and safety standards.