Shift Manager

Qdoba Great Falls Montana 3034; Great Falls (MT); In loco; USD 23.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

uniforms provided

paid vacation days

401K with matching

free meals

advancement opportunities

Flexible schedules

health insurance

Descrizione del lavoro

Qdoba Great Falls Montana 3034 is seeking a Shift Manager to oversee daily restaurant operations, working with or in the absence of the Restaurant Manager. The role emphasizes leadership, guest service, training, and adherence to brand standards to ensure high-quality food and a raveable guest experience.

You will train and coach staff, manage compliance with labor laws, and drive profit through cost-conscious decision-making, while fostering a positive team environment and delivering consistent

Competenze

• Experience in restaurant operations and staff leadership.
• Strong customer service focus and guest satisfaction.
• Ability to train, coach, and evaluate performance.

Mansioni

• Oversee daily restaurant operations with or without Restaurant Manager.
• Lead and mentor team to deliver excellent guest service and food quality.
• Ensure compliance with brand policies, procedures, and labor laws.
• Train and develop employees; identify internal candidates for promotions.
• Monitor costs and manage operations to achieve budget goals.

Conoscenze

Leadership

Guest service

Food quality

Training/coaching

Descrizione del lavoro

Base pay $17 to $18 per hour + $3 an hour in tips

FLEXIBLE SCHEDULES | EMPLOYEE MEALS | PAID TIME OFF | INSURANCE (HEATH/VISION/DENTAL) | 401K PROGRAM W/MATCHING

If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the Restaurant Manager, you'll enjoy the following work-related perks: uniforms provided, paid vacation days, 401K, free meals, and advancement opportunities.

POSITION SUMMARY:

• The Shift Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager.
• Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive.
• Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:
• Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed Identifies and develops internal candidates for Shift Manager positions
• Treats employees with respect and dignity and regularly recognizes and rewards employees
• Complies with all state and federal labor laws and regulations
• Manages daily activities to achieve excellence in restaurant operational performance
• Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience
• Reviews practices and modifies as needed to continuously improve the guest experience Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
• Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
• Partners with the restaurant manager in using management information tools to analyze restaurant operational and financial performance Identifies trends and implements action plans for improvement
• Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
• Considers cost/benefit impact of financial decisions and works to protect the brand
• Monitors costs and adherence to budget and restaurant goals
• The Shift Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

At Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity, and flavor, our employees bring to the table.

REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.