Shift Manager

Arby's, Inc.; Goshen (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

A leading fast-food franchise in Goshen, Indiana, is seeking a Shift Manager to ensure outstanding service and oversee operations. Responsibilities include training team members, managing restaurant goals, and maintaining compliance with food safety regulations. Ideal candidates are strong leaders with experience in managing operations and customer satisfaction. Full-time and part-time shifts available with various perks including health insurance and bonus programs.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to lift up to 50 lbs.
• Ability to stand for 8-10 hours.

Responsibilities

• Ensure team members provide outstanding service.
• Assist management with training and coaching team members.
• Utilize AES systems for operations.
• Implement restaurant controls including cash and inventory.
• Meet restaurant goals for service and operations.

Skills

Leadership

P&L Management

Emotional resilience

Customer service

Operations Management

Job description

COMPANY OVERVIEW: AES Restaurant Group, LLC is a proud Arby’s franchisee operating restaurants across 229 locations in 17 states. We’re guided by our values: AES stands for Attitude Equals Success. Our attitude about achieving goals can equal our success.

We Offer

• Bonus Program
• Full Time & Part Time Shifts
• Health Insurance
• Health Savings Account
• PTO
• Employee Rewards & Recognition Program

What will you do?

As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and directing team members during assigned shifts. You will have full accountability for restaurant operations during shifts when management is not present.

Top 5 Job Responsibilities

1. Ensure team members provide outstanding service to satisfy guests
2. Assist management with training and coaching team members
3. Utilize AES systems to run a great restaurant on all shifts
4. Implement restaurant controls, especially cash and inventory
5. Set and meet restaurant goals for service, operations and financial results

AES is very goal oriented. As the Shift Manager you will work with the General and Assistant Manager to achieve high performance in areas such as:

• Restaurant Operations
• Guest Satisfaction
• Customer Service
• Speed of Service
• Quality Control
• Workplace Safety
• Utilizing systems and tools, including the Systems Board, RTI Task Lists
• Following all government regulations, employment law, food safety and operations policies and implementing all accounting controls

Whether you’re looking for a change in your career or taking the first step, AES is a goal oriented company where you can develop your skills. We look forward to hearing from you!

If you’re an ideal candidate you excel in these areas:

• Treating others with and communicating with respect
• Coaching and developing others
• Emotional resilience and patience
• Leadership
• Working in a fast-paced environment and thinking on your feet
• Holding yourself to high standards of integrity and customer satisfaction
• P&L Management
• Operations Management
• Restaurant Management
• Managing Food Cost & Labor Cost

At AES, our vision is to be our guests’ favorite fast food destination.

Requirements

Must have a reliable vehicle and valid driver’s license

Must be ServSafe certified or capable of obtaining certification

Ability to work in warm and cold temperatures

Ability to stand for 8-10 hours

Ability to lift up to 50 lbs

Ability to climb ladders for general maintenance

Ability to perform the following motions

• Bending
• Squatting
• Twisting
• Pulling
• Reaching

EEO Statement

AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.

ADA

AES will make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.

E-Verify

AES participates in E-Verify.

Employer: AES Restaurants