Shift Manager

Taco Bell

Gainesville (GA)

Vor Ort

USD 19.286 - 30.307

Vollzeit

14 Tage+

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Benefits dieser Stelle

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Vacation pay

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Sustainable practices commitment

Zusammenfassung

A popular fast-food chain in Gainesville, GA is seeking a Shift Lead to drive team performance and maintain customer satisfaction. The ideal candidate should have prior restaurant experience and exhibit strong leadership and communication skills. Key responsibilities include overseeing team tasks, resolving customer complaints, and ensuring food safety standards. Competitive pay, free meals, and flexible schedules are part of this role's perks.

Qualifikationen

1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
Must be at least 18 years of age.
Dependable and reliable transportation required.

Aufgaben

Lead shifts to ensure customer satisfaction and meet Taco Bell's standards.
Oversee Team Members in completion of tasks and maintain cleanliness.
Resolve customer complaints quickly and positively.

Kenntnisse

Communication skills

Management/leadership skills

Organizational skills

Basic Math skills

Jobbeschreibung

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.

The Day-to-Day:

Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
Ensure food safety, quality, and accuracy of orders.
Resolve customer complaints quickly, maintaining positive customer relations.
Provide regular feedback to the GM on Team Member performance.
Offer ongoing constructive and positive feedback to Team Members.
Actively participate in training Team Members.
Handle conflicts constructively and work with the GM to achieve resolution.
Assist the GM in screening Team Member candidates.
Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
Oversee proper product preparation, rotation, portioning, cooking, and holding times.
Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Is this you?

1 year of restaurant/retail experience, with 3 months shift lead experience preferred
Adheres to cash, security, inventory, and labor policies
Must be at least 18 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Maintains customer satisfaction and adheres to health and safety standards
Promotes and champions Taco Bell's culture and values
Provides constructive feedback to Team Members
Executes shift duties accurately and efficiently
Promotes equity, inclusion, and belonging
Ensures teammates and customers enjoy a positive experience