Shift Manager

RaceTrac; Flower Mound (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A well-known retailer in Texas is seeking a Shift Leader to oversee store operations, ensuring excellent customer service, adherence to food safety regulations, and effective team leadership. The ideal candidate will have strong communication skills, previous management experience, and a commitment to our core values.

Qualifications

• 1+ years management experience preferred.
• 2-3 years work experience preferred.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide courteous and elevated experience for guests.
• Lead the shift and manage food safety standards.
• Coach and train team members while upholding company values.

Skills

Communication skills

Initiative

Customer service

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

Customer Service

• Provide courteous, frictionless, and elevated experience for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a team-oriented attitude
• Complete guest transactions efficiently at the cash register or self-checkout stations and suggest complementary products
• Address and resolve guest concerns promptly, involving regional team members as needed

Food Safety

• Monitor and adhere to all RaceTrac, federal, state, and local safety and food safety regulations
• Ensure all food offers are available and properly stocked

Cleanliness

• Maintain a clean and fully stocked store environment to enhance guest experience
• Execute shift duties, uphold presentation standards, and represent the RaceTrac brand
• Clean food preparation areas and equipment according to RaceTrac standards

Talent Leadership

• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positivity, Respect, and Teamwork
• Lead with a servant-leader mentality, prioritize tasks, go the extra mile, listen, communicate respectfully, and proactively solve problems
• Coach, train, and assess direct reports, adhering to operational standards
• Provide feedback and performance recommendations to the General Manager

Qualifications:

• High School Diploma or GED in progress or completed
• 2-3 years’ work experience preferred
• 1+ years management experience preferred
• Experience in high-volume, guest-focused, transactional environments preferred
• Excellent communication skills
• Proactive and takes initiative
• Ability to lift up to 50 pounds and stand or reach repeatedly
• May require food handler and alcohol server permits, depending on local regulations

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or other protected characteristics.