Shift Manager

RaceTrac; Fayetteville (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the retail sector seeks a Shift Leader to support management at their Fayetteville location. This role involves overseeing customer service, ensuring food safety, maintaining cleanliness, and leading a team. Ideal candidates have a strong background in guest-focused environments and leadership experience.

Qualifications

• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide courteous service and support to guests.
• Ensure store cleanliness and execution of shift duties.
• Lead coaching and training of team members.

Skills

Customer Service

Communication

Team Leadership

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store on designated shifts. While leading the shift, you will deliver RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

1. Customer Service: Provide courteous, frictionless, and elevated experience for guests; foster positive and professional relationships with co-workers and guests; communicate respectfully and maintain a team-oriented attitude; efficiently complete guest transactions and suggest complementary products; address guest concerns with urgency and involve regional team members as needed.
2. Food Safety and Availability: Direct, monitor, and adhere to all safety regulations, including food safety regulations; ensure all food offers are available.
3. Cleanliness and Store Maintenance: Ensure the store is clean, fully stocked, and maintains presentation standards; execute shift duties; clean food preparation areas and equipment to RaceTrac standards.
4. Talent Leadership: Demonstrate RaceTrac's Core Values; lead coaching, training, and assessment of team members; provide performance feedback and recommendations to the General Manager.

Qualifications:

• High School Diploma or GED in progress or completed
• 2-3 years’ work experience preferred
• 1+ years management experience preferred
• Experience in high-volume, guest-focused environments preferred
• Excellent communication skills
• Ability to lift up to 50 pounds and stand, bend, reach for extended periods
• May require food handler and alcohol server permits based on local regulations

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any protected characteristic.