Shift Manager

McDonald's; Fargo (ND); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the fast-food industry is seeking a Shift Manager. In this role, you will lead shifts to ensure exceptional customer service and maintain restaurant standards. The position requires leadership skills, a commitment to managing and training team members, and a passion for delivering outstanding service in a fast-paced environment. Benefits include great pay, paid time off, and career advancement opportunities.

Benefits

Paid Time Off

Education through Archways to Opportunity

Medical, dental and vision coverage

Bonuses up to 2 times per year when qualifications are met

Flexible schedule

Paid Training

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Looking for positive team players with a flexible schedule.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly service.
• Communicate effectively with team members for shift preparation.
• Manage team performance and ensure standards are met during shifts.

Skills

Leadership

Customer Service

Communication

Team Management

Job description

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for

employment matters at the restaurant, including hiring, terminating, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will

not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Essential Duties & Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew members and other managers during the shift to ensure great quality, service and cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and

communicating with the next Shift Manager to help prepare them to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shift, completing paperwork timely, and helping their assigned Departments

meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Managing team members
• Exceptional Customer Service which includes digital ordering
• Quality Food Production
• Daily Maintenance and Cleanliness
• Training
• Safety and Security
• Inventory Management
• People Practices (Supporting Recruitment, Retention, Engagement, Etc.)
  
  

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work in the famously fast-paced

McDonald’s environment. You must be 18 years of age or older to be a manager.

Physical Demands

• Must work a schedule that fits the restaurant needs
• Stand and walk for long periods of time
• Bend, stretch, twist, or reach out
• Use muscles to lift, push,
• pull and carry objects: occasionally up to 40 pounds and frequently up to 10 pounds.
• Complete tasks, works positions with repetitive motions
• Hear sounds and recognize the difference between them
  
  

Benefits

• Great pay with yearly raises based on performance
• Monthly performance updates and semiannual performance reviews
• Paid Time Off
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English or Spanish classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term disability, life, and accident insurance
• Service awards
• Bonuses up to 2 times per year *when qualifications are met
• Instant Pay
• McPerks
• Dr on Demand
• Meal discounts
• Advancement Opportunities
• Paid Training
• Flexible schedule
• Bereavement pay
• Uniforms, including shoes
  
  

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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