Shift Manager

Taco Bell; Fairfield (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading fast-food chain is seeking a Shift Manager to oversee daily operations. This role requires managing a team, ensuring high customer service standards, and handling cash and product ordering. Ideal candidates will have a high school diploma, ServSafe certification, and strong communication skills. Expect a dynamic work environment with physical demands.

Qualifications

• Must be at least 18 years old.
• Strong customer service and communication skills required.

Responsibilities

• Supervises team members, ensuring customer service standards are met.
• Controls costs related to cash handling, food products, and supplies.
• Trains and develops team members as needed.

Skills

Customer service

Communication

Basic computer skills

Basic math skills

Education

High school diploma or GED

ServSafe certification

Job description

SHIFT MANAGER

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

• Ensures that restaurants are clean and well maintained, all company procedures are followed, and standards for food quality, cleanliness, sanitation, and customer service are met.
• Controls costs at budgeted levels related to cash handling, food products, labor, supplies, energy, etc.
• Responsible for cash register setup and shift change.
• Manages the shift, supervising team members of 4 or more employees, directing and communicating effectively while maintaining customer service standards.
• Trains new and existing team members as requested.
• Completes required shift management administrative duties.
• Handles product ordering, posts sales readings, and conducts shift awareness walkthroughs.
• Observes all safety and security procedures.
• Trains, coaches, and develops team members.

Qualifications

• High school diploma or GED.
• Strong customer service and communication skills.
• Basic computer and math skills.
• Must be at least 18 years old.
• ServSafe certification required.

Availability

Must be available to work a minimum of 3 days a week and one full shift (opening, mid, or closing).

WORK ENVIRONMENT

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

Equipment

Includes fryers, thermalizer, grills, walk-in freezer, menu boards, computers, cash registers, filtering machines, steam units, holding cabinets, storage units, soda fountain, microwave, utensils, drive-thru systems, coolers, freezers, and hot holding lines.

Environmental Conditions:

• Work occurs inside and outside, with exposure to weather and temperature changes.
• Subject to extreme cold below 32°F for periods.
• Exposure to hazards like moving parts, electrical currents, heat, chemicals.
• Possible exposure to fumes, odors, dust, gases, or poor ventilation.

PHYSICAL DEMANDS:

Requires standing, handling, reaching, communicating, walking, stooping, kneeling, crouching, pushing, sitting, climbing, balancing, and lifting/moving weights up to 50 pounds, with accommodations available for disabilities.