Shift Manager

Off The Hook Restaurants; Denham Springs (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Off The Hook Restaurants in Denham Springs, LA is seeking a Shift Manager to support daily restaurant operations and uphold brand standards across all shifts.

Lead team on duty, supervise opening/closing, and ensure guest satisfaction while adhering to policy and training requirements. ServSafe certification is preferred or obtained prior to start date.

Qualifications

• Must have restaurant/retail management experience.
• Must be detail-oriented and organized.
• ServSafe certification preferred or willing to obtain.

Responsibilities

• Partner with GM and AGM to ensure shift standards.
• Acts as manager on duty and opens/closes the restaurant.
• Enforces company policies and guest service standards.
• Provides exemplary guest service on every shift.
• Uses logs and forms to document results and take corrective actions.
• Keeps the restaurant clean throughout the shift.

Skills

Restaurant management

Customer service

Detail-oriented

Education

High school diploma or equivalent

Job description

Company Description

Off The Hook is the only truly authentic Cajun, quick-casual dining experience that offers something for the whole family. Off The Hook was founded with a simple idea in mind: to share our love for Cajun foods and culture in a timely manner. Our goal is to promote family recipes with bold, authentic flavors that represent the region and combining the essence of Cajun cooking with the speedy convenience of quick service restaurant.

Company Description

Off The Hook is the only truly authentic Cajun, quick-casual dining experience that offers something for the whole family. Off The Hook was founded with a simple idea in mind: to share our love for Cajun foods and culture in a timely manner. Our goal is to promote family recipes with bold, authentic flavors that represent the region and combining the essence of Cajun cooking with the speedy convenience of quick service restaurant.

About The Role

As the Shift Manager, you will play a pivotal role in supporting daily operations of the restaurant and upholding Off The Hook standards and culture during every shift. The work environment includes working in a fast-paced kitchen environment which requires long periods of standing, lifting and bending,

Key Responsibilities

• Partner with General and Assistant General Manager to ensure operations meet all Off The Hook standards during shifts
• Acts as manager on duty and open and closes the restaurant
• Enforces Off The Hook polices and standards
• Provide exemplary guest service
• Uses tools, forms, and logs to support shift execution, document results and take corrective actions when needed
• Always ensure cleanliness of restaurant during the shift

Requirements For Success

• Detail-oriented, organized and able to manage multiple priorates that may be change
• Able to work a variety of shifts including days, evening, and weekends and travel as needed for work related functions and training
• Must be ServSafe certified or willing to obtain certification
• 1+ years of restaurant or retail management experience
• Must complete all required Off The Hook company training programs
• Must be 18 years of age or older
• High school diploma or equivalent required, some college preferred
• Possess a valid driver's license

Off The Hook is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, sexuality color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law. #RealCajunRealFast