Shift Manager

McDonald's; Conover (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid vacation

Medical coverage

Dental coverage

Vision coverage

Christmas savings

Disability insurance

Life insurance

Quarterly bonus

Service awards

Job summary

McDonald’s in Conover, NC is seeking a Shift Manager to lead daily operations, ensuring fast, friendly service and consistent quality. You’ll guide crew and other managers to meet McDonald’s standards during each shift, while prioritizing safety and profitability.

Ideal candidates have prior leadership experience in hospitality or retail, enjoy a fast-paced environment, and can schedule effectively, train staff, and communicate clearly during handoffs to the next shift.

Qualifications

• Previous leadership experience in a fast-paced environment preferred.
• Must be 18 years or older.
• Experience delivering friendly, accurate service is essential.

Responsibilities

• Lead shifts each week, ensuring fast, accurate, friendly customer experience.
• Provide leadership to crew and other managers during a shift to meet Quality, Service and Cleanliness standards.
• Plan each shift, monitor performance, and communicate handoffs to the next Shift Manager.
• Meet safety, security, and profitability goals; help departments meet targets during shifts.
• Coordinate scheduling, training, and inventory as part of daily operations.

Skills

Leadership

Shift management

Customer service

Food safety

Job description

Description:

People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you.

Benefits:

Along with competitive pay, a Shift Manager at a McDonald’s restaurant is eligible for incredible benefits including:

• Up to 15 days paid vacation
• Medical, dental and vision coverage (Must meet eligibility)
• Christmas savings plan
• Short- and Long-Term Disability, life and accident insurance (Must meet eligibility)
• Quarterly Bonus Program
• Service awards

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which includes planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.