Shift Manager

Dairy Queen; Coldwater (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discount

Bonus pay

Job summary

Dairy Queen is seeking a dedicated Shift Manager for Coldwater to lead daily operations and deliver exceptional guest experiences. You will supervise crew members, manage scheduling, and ensure product quality meets Dairy Queen standards.

The role emphasizes strong customer service, team motivation, and efficient store performance in a fast-paced environment, with opportunities for career growth and competitive pay.

Qualifications

• Experience in hospitality or quick-service management preferred.
• Strong leadership and communication abilities.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Lead shift operations to ensure friendly service and timely product quality.
• Supervise staff, schedule shifts, and monitor performance.
• Uphold safety, cleanliness and brand standards during every shift.
• Resolve customer concerns and maintain inventory accuracy.

Skills

Effective team management

Customer service excellence

Operational efficiency

Quality control

Job description

Dairy Queen - Immediate Shift Manager Needed

Are you passionate about delivering delicious treats and exceptional customer service in a fun-loving environment?

Dairy Queen® (DQ®) franchisees are seeking a highly skilled Shift Manager to join our dynamic team. At DQ®, we prioritize creating positive memories for our fans of all ages, making them our top priority. As a Shift Manager, you will play a crucial role in ensuring our customers are delighted with every visit.

Job Perks:

• Flexible schedule
• Paid time off
• Health, dental, vision, and life insurance
• Employee discount
• Opportunity for bonus pay

Skills You Will Learn:

• Effective team management
• Customer service excellence
• Operational efficiency
• Quality control

Location: Coldwater

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant