Shift Manager

Dairy Queen; Paducah (KY); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Flexible scheduling

Employee discounts

Paid training

Supportive team

Job summary

Dairy Queen in Paducah, KY is seeking a Shift Manager to lead daily operations, guide a focused team, and ensure fast, friendly service with quality products. You will train staff, handle guest concerns professionally, and uphold inventory, safety, and cleanliness standards in a fast-paced environment.

Ideal candidates have 1–3 years in restaurant or leadership roles, strong communication and calm leadership under pressure, and a willingness to obtain ServSafe certification if needed.

Qualifications

• 1–3 years of restaurant or leadership experience (QSR a plus).
• Strong communication and team leadership skills.
• Leads by example and stays calm under pressure.
• Organized, reliable, and ready to take ownership.
• ServSafe certification preferred (or willingness to obtain).

Responsibilities

• Lead daily shift operations and keep the team focused and energized.
• Ensure fast, friendly service and top-quality products every time.
• Train and coach team members to perform at their best.
• Handle customer concerns with professionalism and care.
• Support inventory, food safety, and cleanliness standards.

Skills

Leadership

Communication

Team leadership

Organization

ServSafe certification

Job description

Now Hiring: Shift Manager at Dairy Queen

Want to step into a leadership role where your decisions matter every shift? Looking for a fast-paced, team-driven environment where you can grow and actually enjoy coming to work?

At Dairy Queen, we’re all about creating great experiences—for our fans and our team. As a Shift Manager, you’ll be the leader on duty, setting the tone, supporting your team, and making sure every guest leaves with a smile.

Why This Role Stands Out

• Be the go-to leader running the shift
• Build real management and leadership skills
• Work in a fun, high-energy environment
• Grow into Assistant Manager and beyond

What You’ll Do

• Lead daily shift operations and keep the team focused and energized
• Ensure fast, friendly service and top-quality products every time
• Train and coach team members to perform at their best
• Handle customer concerns with professionalism and care
• Support inventory, food safety, and cleanliness standards

What We’re Looking For

• 1–3 years of restaurant or leadership experience (QSR a plus)
• Strong communication and team leadership skills
• Someone who leads by example and stays calm under pressure
• Organized, reliable, and ready to take ownership
• ServSafe® certification preferred (or willingness to obtain)

What You’ll Get

• Competitive pay + potential for advancement
• Flexible scheduling that fits your life
• Employee discounts on food and treats
• Paid, hands-on training
• A supportive team that wants you to succeed

Ready to Lead the Shift?

If you’re motivated, dependable, and ready to grow your career in a fun and fast-paced environment, we want to meet you.

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant