Shift Manager

Arby's, Inc.; City of Ithaca (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive starting wage

Opportunities for growth and promotion

Discounted meals

Job summary

Arby's, Inc. seeks a Shift Manager to support the General Manager and Assistant Manager in daily restaurant operations. You will guide the shift team, ensure smooth service, uphold food safety, and help with performance and training initiatives.

Exceptional customer service helps keep customers returning for more. You’ll gain experience across restaurant operations—from service to food preparation and cash handling—while developing skills like time management and multitasking.

Qualifications

• 1+ year in foodservice; Serve Safe certification is a plus
• Strong communication and ability to multitask
• Experience with inventory, cost controls and cash handling

Responsibilities

• Support the General Manager on all shift operations
• Ensure service, food safety and cost controls during shifts
• Supervise up to 15 employees and ensure labor law compliance
• Assist with training and performance initiatives

Skills

Foodservice exp

Strong communication

Inventory management

Cash handling

Job description

Our Shift Managers are in the meat pit, operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. If that weren’t cool enough, you’ll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.

One of the best things about working at Arby's is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.

Requirements

• Minimum of 1+ year in foodservice and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
• Applicants should have strong communication skills and the ability to manage multiple tasks
• Applicants should have experience with inventory, cost controls, and cash handling.

Benefits

• Competitive starting wage
• Opportunities for growth and advancement
• Discounted meals!

Responsibilities

• Managers will be primary support to the general manager.
• Managers ensure all aspects of the operation are running smoothly.
• This includes service, food safety, and cost controls during their shifts.
• Managers supervise a shift of up to 15 employees and comply with all labor laws.

Company Introduction

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.