Shift Manager

McDonald's; Chicopee (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading brand as a Shift Manager in Chicopee, MA. This role offers the opportunity to lead shifts effectively while ensuring outstanding quality of service and customer satisfaction. Benefit from world-class training, flexible schedules, and tuition assistance aimed at building your future.

Benefits

Health Insurance

401K

Paid Time Off

Bonus pay

Free Meals during work

30% off family meals daily

Free Uniforms

Tuition Reimbursement – up to $3,000/year

Career advising

World Class Training

Qualifications

• Entry-level role with a focus on management and team leadership.
• Ability to communicate effectively and maintain high service standards is essential.

Responsibilities

• Oversee shifts and ensure customer satisfaction.
• Supervise food safety and cleanliness procedures.
• Communicate with Crew and prepare for successful shifts.

Skills

Leadership

Communication

Customer Service

Food Safety

Training

Job description

Join to apply for the Shift Manager role at McDonald's

Our team is hiring motivated Shift Managers!

Start moving forward safely today – our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Start a feel-good moment and start your application today!

Responsibilities

In this role, you would oversee shifts weekly and ensure customers receive a fast, accurate, and friendly experience. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service, and Cleanliness. Responsibilities include:

• Supervising food safety and cleanliness procedures to meet McDonald's standards
• Communicating effectively with Crew and next Shift Managers to prepare for successful shifts
• Achieving targets during shifts and helping departments meet goals
• Monitoring safety, security, inventory, and profitability
• Managing Crew schedules and encouraging high performance
• Providing exceptional customer service and quality food production
• Training new team members on critical functions

Benefits & Perks

• Enhanced Safety Measures
• Flexible Scheduling
• Health Insurance
• 401K
• Paid Time Off
• Bonus pay
• Free Meals during work
• 30% off family meals daily
• Free Uniforms
• World Class Training
• Employee Rewards
• Archways to Opportunity
• Tuition Reimbursement – up to $3,000/year
• Finish your High School diploma
• Master English language skills
• Earn your college degree
• Free career advising

Additional Details

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Restaurants

This job posting is active. Apply today to join our team!