Shift Manager

McDonald's; Chicago (IL); On-site; USD 22,730 - 27,552; Full time

Benefits offered by this job

1‑3 Weeks Paid Vacation

$2000/year in Bonuses

Education assistance through Archways to Opportunity

Opportunity for advancement within the company

Job summary

A leading global fast-food chain is seeking a Shift Manager for their Chicago location. The role involves leading shifts, ensuring customer satisfaction, and maintaining quality standards. Candidates should have previous leadership experience and be team-oriented. The position offers competitive pay starting at $16.50/hour, with benefits including paid vacation and educational opportunities.

Qualifications

• Previous leadership experience preferred in a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts ensuring customers receive a fast, accurate, friendly experience.
• Plan for each shift and monitor performance.
• Ensure quality, service, and cleanliness for customers.

Skills

Leadership

Customer Service

Communication

Inventory Management

Job description

Job Overview

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products, but it is a separate company and employer. If hired, the franchisee will be your employer. The franchisee is responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no control over employment decisions.

Pay And Benefits

Shift Manager pay ranges from $16.50–$20/hour with included benefits:

• 1‑3 Weeks Paid Vacation
• Up to $2000/year in Bonuses
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Opportunity to grow within our company (Department Manager, General Manager, Supervisor, Director of Technology)

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness for customers.

Shift Managers perform tasks such as planning for each shift, monitoring performance, taking action to maintain McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to prepare them for a great shift.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who enjoy a fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Management and Manufacturing
• Industries: Restaurants