Shift Manager

McDonald's; Burlington (IA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Employee discounts

Free meals

Job summary

McDonald's is seeking a Shift Manager to join a locally owned franchisee-operated restaurant. The role focuses on leading crew scheduling, motivating staff, and delivering a standout guest experience in a fast-paced environment.

Candidates should bring leadership experience, strong customer service, and clear communication. The job accommodates flexible hours, with opportunities across full-time or part-time shifts, including breakfast, lunch, and late nights.

Qualifications

• Previous leadership experience preferred.
• Flexible schedule and positive team player mindset.
• Passion for helping and serving customers and team members.
• Ability to communicate effectively and make decisions in a fast-paced environment.

Responsibilities

• Lead the Experience: Oversee crew schedules.
• Inspire and empower staff to create an outstanding guest experience.
• Supervise food safety and cleanliness to meet standards.
• Take action on safety, security, inventory and profitability.
• Encourage training and ongoing learning within the restaurant.
• Drive high performance and results from the team.

Skills

Leadership

Customer service

Communication

Job description

Shift Manager

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s franchisee owned restaurant offers a job combo that will fit YOU!

Perks & Benefits

$15.50 hourly rate plus available cash incentives

• Flexible scheduling

• Paid sick leave and /or paid time off

• Tuition reimbursement and/or educational assistance

• Employee discounts and free meals

  And much, much more!

  Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we've got a job combo specifically for you!

  The role is vital to the operations within the restaurant because you'll:

• Lead the Experience: Handle and oversee crew schedules

• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards

• Take action first: Take measures around safety, security, inventory, and profitability

• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant

• Be results orientated: Drive and expect a high level of performance from the team

  To be a successful Shift Manager, you'll need:

• Passion for helping and serving others ( customers and fellow team members);

• Strong customer service and support focus;

• The ability to communicate effectively and anticipate customer needs; and

• To provide solutions and make decisions in a fast-paced environment

• So, what's your job combo?

  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment.

Additional Info:

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.