Shift Manager

McDonald's; Burke (VA); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Starting pay $15/hr

Paid time off

Flexible hours

McDPerks discounts

Tuition assistance

Free uniforms

Telehealth

Meal discounts

Career advancement

Referral bonuses

Archways to Opportunity

Annual raise

Job summary

McDonald’s Burke is seeking a Shift Manager to lead daily restaurant operations, ensuring fast, accurate, and friendly service while maintaining safety and quality standards. The role requires coordinating crew, scheduling, and daily cleanliness to meet McDonald’s performance targets.

The position emphasizes strong communication, leadership, and a flexible schedule in a fast-paced environment. It offers competitive pay up to $15 per hour and comprehensive benefits through the franchisee.

Qualifications

• Leadership experience preferred in restaurants, retail or hospitality.
• Must be 18 years or older to be a manager in operated restaurants.
• Positive team players with a flexible schedule who enjoy a fast-paced environment.
• Strong communication and customer service skills are essential.

Responsibilities

• Lead shifts to ensure fast, accurate, friendly service and high-quality products.
• Monitor daily food safety, safety, security, and cleanliness standards.
• Manage crew, staffing, and scheduling for shifts.
• Maintain a safe and respectful workplace for all employees.
• Coordinate handoffs by communicating with the next Shift Manager.
• Address customer concerns at the store level and resolve issues.

Skills

Leadership

Customer service

Communication

Flexibility

Punctuality

Job description

Shift Manager-Pay Rate Up to $15.00

This job posting is for a position in a restaurant owned and operated by an independent

franchisee and not McDonald’s USA. This franchisee owns a license to use

McDonald’s logos and food products, for example, when running the

restaurant. However, this franchisee is a separate company and a separate

employer from McDonald’s USA. If you are hired for the job described in

this posting, the franchisee will be your employer, not McDonald’s

USA. Only the franchisee is responsible for employment matters at the restaurant,

including hiring, firing, discipline, supervisions, staffing, and scheduling

employees. McDonald’s USA has no control over employment matters at the

restaurant. McDonald’s USA will not receive a copy of your employment

application and it will have no involvement in any employment decisions,

including whether you receive an interview for the job or whether you are

hired.

Description:

Shift Managers perform a variety of tasks, which may include planning for each shift,

monitoring performance during the shift, taking action to ensure the team is

meeting McDonald’s standards, monitoring safety, security, and profitability,

and communicating with the next Shift Manager to help prepare him/her to run a

great shift, too. Shift Managers may also be responsible for meeting targets

during their shifts and for helping their assigned Departments meet their

goals.

As a Shift Manager, you may be responsible for:

• Daily Food Safety checklist / practices
• Internal Communication
• Cash Control/ Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Food Safety
• Exceptional Customer Service / Hospitality
• Safety and Security knowledge / following policy & procedures
• Crew Scheduling , attend meetings
• Maintain Safety & Respectful Workplace

• Never pay cash to anyone /Vendor at the McDonald's location

This job posting contains some information about what it is like to work in a

McDonald’s restaurant, but it is not a complete job description. People who

work in a McDonald’s restaurant perform a number of different tasks every day,

and this posting does not list all of the essential functions of this job.

Previous leadership experience is preferred, ideally within a restaurant, retail or

hospitality environment. We’re looking for positive team players with a

flexible schedule who like to have fun, with the passion to work the famously

fast paced McDonald’s environment. You must be 18 years or older to be a

manager in our operated restaurants.

Requirement-

Be Professional, polite

Be on time, come to work as schedule, be a role model.

Honest Communication

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

• Handling Customer Complaints at the store level:
• Covid-19 Protective practicing, protecting our crew /customers while running shift.
• Training on new products, attend Nabit Webcast

Benefit:

Shift Managers at competitive rates! eligible for incredible benefits including:

• Starting hourly rates from up to $15.00/hr. depending on experience and availability
• Paid Time Off (after one year of continuous employment
• Flexible working hours (Agree upon with the GM at the McDonald's)
• McDPerks Discounts at retailers like Costco, Apple, Automobile Discounts, and Mobile Phone Plan discounts!
• Up to $2500 Tuition Assistance for College Courses
• Free Uniforms (Shirts/ties/bows)
• Free Telehealth
• Discounted Meals with every shift
• Career Advancement Opportunities for those looking to grow.
• Employee Referral Bonuses
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language Medical, dental and vision coverage (after one year of continuous employment)
• Yearly Review
• Pay Raise based on Performance.

By applying to this position, I understand that I am applying to work at a

restaurant that is owned and operated by an independent franchisee, not

McDonald’s USA. I understand that this franchisee is a separate company

and a separate employer from McDonald’s USA. Any information I provide in

this application will be submitted only to the independent franchisee, who is

the only company responsible for employment matters at this restaurant. I

recognize that the independent franchisee alone will make all decisions

concerning employment matters, including hiring, firing, discipline,

supervision, staffing and scheduling. By applying for a job at a

franchisee operated restaurant, I understand that the information I provide

will be forwarded to the franchisee organization in order for that organization

to reach out to me and process and evaluate my application. I acknowledge that

McDonald’s USA will not receive a copy of my employment application and will

have no involvement in any employment decisions regarding me, including whether

I receive an interview or whether I am hired to work for the franchisee. I

understand that I need to contact the franchise organization for information

about its privacy practices.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.