Shift Manager

The Wendy's Company

Brockton (MA)

Hybrid

USD 25,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Healthcare benefits
Paid time off
401(k) with employer match
Employee assistance program

Job summary

The Wendy's Company is seeking a Shift Manager in Brockton, MA to lead daily operations, coach team members, and uphold Wendy's standards of service and safety.

You will manage shift tasks, train crew, and ensure a clean, welcoming dining environment while promoting a culture of safety and guest satisfaction.

Qualifications

  • You enjoy problem solving, customer service and decision making.
  • You want to be a leader and you’re committed to teaching and growing your team.
  • A commitment to promoting proper procedures and a culture of food safety.
  • Flexible work availability.

Responsibilities

  • Lead shift and manage team to deliver service to guests.
  • Ensure adherence to brand standards and food safety procedures.
  • Provide training and coaching to team members.
  • Maintain clean, welcoming restaurant and operational readiness.

Skills

Problem solving
Customer service
Leadership
Food safety
Flexibility

Tools

POS system
Grill
Headset
Register

Job description

What you'll do
WHY WENDY’S?

Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.

We get you. We got you. Here’s what you can expect as a Shift Manager on our team:

  • Perks – Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program available for ALL employees
  • Career Growth – Wanna move up? We have opportunities to grow within and beyond our restaurants
  • Paid Training – We’re invested in you, and excited to teach you what you need to know to lead the Wendy’s Way
Responsibilities

WHAT WE EXPECT FROM YOU:

What you bring to the table:

  • You enjoy problem solving, customer service and decision making
  • You want to be a leader and you’re committed to teaching and growing your team
  • A commitment to promoting proper procedures and a culture of food safety
  • Flexible work availability

Pay Range: $17.90 - $21.48 Hr.

What we expect from you
You must be willing and able to:
  • Stand and move for most - if not all - of your shift
  • Use restaurant equipment such as a headset, register or grill
  • Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in
  • Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks

For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.

Real food. Real people.

We are a proud equal opportunity employer all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

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