Shift Manager

Arby's; Baraboo (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Arby's in Baraboo, Wisconsin is seeking a Shift Manager to lead daily restaurant operations and support the General Manager and Assistant Managers.

You will guide Team Members, ensure standards of quality, service and safety, and train staff across all positions. The role requires standing up to 8 hours and lifting 25–40 pounds, with strong communication and cash handling responsibilities.

Qualifications

• Experience leading a hospitality or quick-service team.
• Ability to train staff across roles and maintain service standards.
• Strong communication and cash handling skills.

Responsibilities

• Run excellent shifts and assist the General Manager and Assistant Manager in restaurant operations.
• Guide Team Members, ensure operating standards, and train staff on all positions.
• Stand for up to 8 hours and lift 25–40 pounds.
• Reconcile cash, complete paperwork, and monitor quality, service, and safety.

Skills

Team leadership

Customer service

Cash handling

Job description

Shift Manager

It starts with you.

You bring the enthusiasm, passion and desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success, and you will lead that team. Every one of our team members takes pride in the product, service and experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing and delighting each and every guest.

Candidates should exhibit the following behaviors:

A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in running an Arby's® restaurant. In order to insure that guests receive an outstanding dining experience. The Shift Manager must be able to guide Team Members, insure operating standards, and train and assist Team Members on all positions and tasks in the restaurant. A Shift Manager must be able to stand for up to 8 hours and lift 25 to 40 pounds. The position requires pushing, pulling, stretching, reaching, bending, and continuous bilateral use of fingers and wrists. A Shift Manager must be able to communicate through verbal and written means with employees, supervisors, guests, and vendors. The Shift Manager must also be able to reconcile cash, complete manual and computer-based paperwork and forms, and monitor and maintain quality, service, cleanliness, and safety standards.