Shift Manager

Guernsey Holdings LLC; Arkansas; On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the food and beverage industry seeks a Shift Manager to oversee various operational duties, ensuring quality service and compliance with company standards. This role demands strong leadership and multitasking abilities within a dynamic restaurant environment, with responsibilities that include training staff, managing shifts, and addressing customer feedback. Candidates with prior restaurant knowledge and effective communication skills are encouraged to apply for this full-time position.

Qualifications

• Basic math and reading skills required.
• Effective verbal and written communication skills desired.
• Ability to follow directions and multi-task.

Responsibilities

• Lead and supervise various station duties to meet operational standards.
• Train new employees and ensure compliance with operational standards.
• Conduct shift meetings and handle customer complaints.

Skills

Leadership

Decision-Making

Time Management

Conflict Resolution

Effective Communication

Education

General Restaurant Knowledge

Job description

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Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance
  
  

Additional Duties

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required
  
  

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications And Job Requirements

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
  
  

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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