Shift Manager

RaceTrac; Addis (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

RaceTrac est à la recherche d'un Shift Leader pour superviser un magasin en Louisiane. En tant que leader, vous serez responsable de garantir une excellente expérience client, tout en respectant les réglementations de sécurité alimentaire et en formant votre équipe. Ce rôle requiert un diplôme de lycée et des compétences en gestion, ainsi qu'une capacité à travailler dans un environnement à fort volume de transactions.

Qualifications

• Diplôme de lycée ou GED en cours ou complété.
• Excellente communication verbale et écrite.
• Gestion d'équipe et service client dans un environnement dynamique.

Responsibilities

• Fournir une expérience client élevée et résoudre des préoccupations.
• Montrer les valeurs fondamentales de RaceTrac.
• Former et évaluer les employés directs.

Skills

Communication écrite et verbale

Prise d'initiative

Gestion des équipes

Education

High School Diploma or GED

Job description

Job Description:

responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.

Responsibilities:

Friendly

• Provide courteous, frictionless, and elevated experience for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a consistent team-oriented attitude
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
• Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed

Food

• Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
• Ensure that all food offers are available

Clean

• Ensure the store is clean and fully stocked to provide an elevated guest experience
• Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
• Clean food preparation areas and equipment to RaceTrac standards

Leading Talent

• Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
• Lead the coaching, training, and assessment of direct reports while adhering to operational standards
• Provide feedback and recommendations on employee performance and development to the General Manager

Qualifications:

• High School Diploma or GED in progress or completed
• 2-3 years’ work experience preferred
• 1+ years management experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred
• Excellent written and verbal communication skills
• Takes initiative
• Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
• May be required to obtain and maintain food handler permit, based on local or state requirements
• May be required to obtain and maintain alcohol server permit, based on local or state requirements