Shift Leader Wauna Burger King

Ambrosia QSR; Gig Harbor (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading restaurant seeks a Shift Leader for Wauna Burger King. This entry-level role involves overseeing daily operations, ensuring guest satisfaction, and training staff. Ideal candidates are responsible, energetic, and possess problem-solving skills. Join a dynamic team dedicated to excellent service and operational excellence.

Benefits

Medical insurance

Sick time accrual

Direct deposit

Flexible scheduling

Qualifications

• Must be 18+ years old and authorized to work in the U.S.
• Pass criminal background check and possess effective communication skills.

Responsibilities

• Oversee daily restaurant operations during shifts.
• Train and develop staff while managing food safety procedures.
• Ensure guest satisfaction and handle complaints.

Skills

Communication

Problem-solving

Teamwork

Education

High School Diploma

Serv Safe Certificate

Sexual Harassment Certificate

Tools

POS systems

Kitchen appliances

Safety gear

Job description

Join to apply for the Shift Leader Wauna Burger King role at Ambrosia QSR

Reports to: Restaurant General Manager
FLSA status: Non-Exempt - Hourly
Direct Reports: None

Position Overview

A Shift Leader is a variable hour employee responsible for specific shifts, overseeing daily restaurant operations to enhance guest and team satisfaction. They work during peak hours, ensure team coordination, and handle operations safely in the absence of a manager. Responsibilities vary based on restaurant needs.

Job Responsibilities

Profitability

• Ensure food, drinks, and desserts follow recipes and are logged in POS.
• Organize shift readiness, manage waste and prep to control costs.
• Operate equipment properly, troubleshoot minor issues, and report unsafe conditions.
• Follow cash handling policies.

Guests

• Greet guests warmly and promptly.
• Ensure an exceptional visit, resolve issues positively.
• Inspect all areas, engage with guests, and promote excellent service.
• Handle guest complaints in absence of higher management.

Team

• Train and develop staff following training plans.
• Manage breaks and health policies.
• Ensure staff are fit for duty and report concerns.
• Promote a safe, inclusive work environment, reporting issues promptly.

Operations

• Manage food safety and safety procedures.
• Support marketing and promotional activities.
• Use headsets for communication, coach staff as needed.
• Handle basic equipment maintenance and operational standards.
• Communicate with management and supervise on-shift personnel.

Qualifications and Skills

• Must be 18+ years old.
• Authorized to work in the U.S.
• Pass criminal background check.
• Basic computer skills and effective communication.
• Responsible, punctual, respectful, energetic, empathetic.
• Problem-solving skills in collaboration with restaurant leaders.

Education and Work Experience

• High School Diploma or equivalent preferred.
• Serv Safe and Sexual Harassment Certificates required.
• Shift control training completed and validated.
• External hires: 6+ months food/retail lead experience.
• Experience with POS systems preferred.

Tools and Equipment

• Kitchen appliances, safety gear, cutting tools, beverage equipment, POS systems, janitorial supplies.

Benefits

• Medical insurance (United Healthcare, Kaiser)
• Sick time accrual
• Direct deposit, flexible scheduling

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industry: Restaurants