Shift Leader (UT/WY)

Desert de Oro Foods, Inc.; Saint George (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Shift Leader, where you will manage shifts and lead a dedicated team to ensure exceptional customer service. This role emphasizes leadership development and operational excellence, making it a great opportunity for those passionate about the restaurant industry. You will be responsible for maintaining high standards of cleanliness and customer satisfaction while supporting team members in a dynamic environment. If you thrive in a fast-paced setting and enjoy serving great food, this position is perfect for you.

Qualifications

• Must be at least 18 years old and pass a background check.
• Reliable transportation and basic math skills are required.

Responsibilities

• Manage shifts independently and ensure smooth operations.
• Provide feedback on team performance and participate in training.

Skills

Customer Service

Team Leadership

Problem Solving

Communication

Time Management

Education

High School Diploma or equivalent

Job description

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“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

Taco Bell Franchise: Desert De Oro Foods

Company Summary

Who is Desert De Oro Foods?

DDO prides itself on having developed a culture of trust, loyalty, and excellence. The company emphasizes leadership development, managerial proficiency, and operational excellence, reflected in awards and recognition. The company's culture and leadership focus have given DDO an advantage in operating restaurants and achieving sales growth, even during economic downturns. Continued growth and leadership development are key goals.

Our Motto

“BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR EMPLOYEES DESERVE.” ETHICAL…PASSIONATE…COMMITTED

What is “Live Más”?

Making sure Team Members can represent the Live Más! culture that Taco Bell embodies. We embrace innovative ideas, focus on our customers, and celebrate our people. If you enjoy serving great food and having fun, we want to meet you.

Job Role

Reporting to the Restaurant General Manager (RGM), the Shift Leader manages shifts independently, solving problems, leading the team, and ensuring smooth operations. The pay rate is $15.00-$18.00 per hour.

Responsibilities And Accountability

Ensure consistent customer satisfaction:

• Execute responsibilities related to people, customer service, and operations
• Ensure team members complete their assigned tasks
• Maintain cleanliness and appearance standards
• Prioritize customer needs
• Ensure food safety, quality, and order accuracy
• Resolve customer complaints promptly
• Greet customers warmly and politely
• Work with management and team to serve customers efficiently
• Collaborate and assist team members as needed
• Maintain a positive attitude

Attendance

• Report on time, in uniform, and prepared
• Notify management of absences appropriately
• Use time-keeping systems accurately

Initiative And Energy

• Take proactive actions, go beyond requirements, and stay active

Developing People

• Provide feedback on team performance
• Offer ongoing coaching and recognition
• Participate in team training
• Handle conflicts constructively

Act Like an Owner

• Assist with profit and loss management, inventory, and labor control
• Oversee product preparation and safety standards
• Support facility maintenance and safety compliance

Minimum Requirements

• Must be at least 18 years old
• Pass a background check
• Reliable transportation
• Basic math skills
• Ability to stock, clean, lift up to 50 lbs., and stand/walk for most of the shift

This list is not exhaustive. Employees typically work 30+ hours weekly, but hours may vary. Management may update duties as needed.