Shift Leader Trainee

ABC Liquors, Inc.; Cape Coral (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid vacation

Tuition reimbursement

Wine/spirits training

Health insurance

Dental and vision

Company 401(k)

Employee discounts

EAP

Pet insurance

Job summary

ABC Liquors, Inc. in Cape Coral, Florida is seeking a Manager on Duty to support store leadership and ensure a high-quality guest experience. You will greet guests, manage daily operations, handle POS transactions, and supervise associates while maintaining a clean, safe store environment.

The role requires at least six months in a leadership position or relevant education, and flexibility to work nights, weekends, and holidays. Training and advancement opportunities are available.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• Experience in a management or leadership role or related education.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Act as Manager on Duty and assist store leadership.
• Greet guests and provide friendly service.
• Operate POS, cash handling, coupons, and close/reconcile.
• Maintain cleanliness and safety across store areas.
• Train and coach other associates.
• Assist with stocking, merchandising, and restocking deliveries.
• Wrap gifts, gift baskets, carry-out service.
• Unload weekly deliveries.
• Follow operational guidelines.

Skills

Management experience

Leadership

Customer service

Flexible schedule

Education

High School Diploma or GED

Business Management studies

Tools

POS systems

Job description

Responsibilities

• Act as Manager on Duty in training, opening and closing the store, and assisting the Store Manager and Assistant Manager in overseeing operations.
• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
• Operate a Point‑of‑Sale terminal to process transactions, including accurate cash handling, accepting other forms of tender, and applying coupons or discounts according to company procedures; handle opening and closing functions, including reconciliation.
• Stay current on required training, company policies, and product knowledge to ensure compliance and deliver an informed, high‑quality Guest experience.
• Train, coach, and direct other sales associates while acting as Manager on Duty in training to promote exceptional customer service and ensure adherence to store operation procedures.
• Maintain a clean, safe, and organized environment throughout the store, sales floor, stockroom, Team Member areas (lockers and kitchen), and customer‑facing spaces such as restrooms.
• Assist with daily property upkeep by sweeping, removing debris inside the store and in exterior areas (parking lots, walkways), collecting shopping carts, emptying trash, and performing routine restroom cleaning.
• Provide wrapping service for ABC products, assemble custom gift baskets, and offer carry‑out service when needed.
• Unload and put away weekly truck deliveries.
• Merchandise and display products on store shelves and in beer coolers according to Operational Guidelines, restocking from stockrooms as needed.
• Perform other tasks or projects as assigned by store management.

Minimum Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• At least six months of proven experience and/or training in a management or leadership role; or at least two years of education from a college or technical school in Business Management or a related field; or an equivalent combination of education and experience.
• Ability to work a flexible schedule that includes nights, weekends, and holidays as business needs demand.

General Requirements

Maintain regular and predictable onsite attendance. All Team Members are expected to report to work as scheduled and remain onsite for the duration of their shifts. Reliable onsite attendance is an essential function of the job to ensure operational success and consistent service for our Guests.

Physical Requirements

• Continuously: Standing and moving for extended periods (up to 8 hours or more).
• Frequently: Bending, lifting, and twisting to move product and assist with merchandising.
• Frequently: Lifting and/or transporting up to 40 pounds throughout the store and stockroom.
• Occasionally: Overhead lifting to place or retrieve items from high shelves.
• Occasionally: Use of ladders and step stools to access merchandise stored at varying heights.
• Frequently: Moving between sales floor, stockroom, and exterior areas of the store.
• Vision: Frequently: Visually inspect product labels, signage, and displays to ensure accuracy and presentation.
• Vision: Frequently: Detect and respond to visual cues such as Guest gestures, product placement, or safety hazards.
• Work Environment: Occasionally: Working in or with elevated locations and tools.
• Work Environment: Occasionally: Exposure to outdoor weather conditions while maintaining property or assisting Guests.
• Work Environment: Occasionally: Exposure to fumes or airborne particles when using cleaning solutions or supplies.
• Work Environment: Occasionally: Exposure to refrigerated temperatures (32–41F) when stocking or retrieving product in the cooler.
• Continuously: Moderate noise level in the work environment.

Benefits

• Paid vacation and paid time off.
• Tuition reimbursement through ABC University.
• Great wine, spirits, beer, cigar training.
• Wellness-based health insurance for individual and family.
• Dental and vision plans.
• Company-match 401(k) program.
• Employee discounts on wine and spirits.
• Employee assistance program (EAP).
• Pet insurance.

Equal Employment Opportunity Statement

ABC is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and we make all employment decisions without regard to race, ethnicity, color, age, sex, gender, gender identity or gender expression, sexual orientation, religion, creed, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, medical condition, military status, or any other basis prohibited by law (“protected status”). ABC is an alcohol‑free, drug‑free workplace.