SHIFT LEADER (Third Shift) -Store 107

United Dairy Farmers; Cincinnati (OH); On-site; Full time

Job summary

A leading company in the retail industry is seeking a dedicated Shift Leader for their store in Cincinnati. In this full-time role, you'll enhance guest experiences while supervising store operations and ensuring compliance with company standards. If you're a team player with a knack for customer service and leadership, this position is for you!

Qualifications

• Ability to communicate effectively in English.
• Ability to handle cash transactions accurately.
• Ability to perform physical tasks as required.

Responsibilities

• Provide outstanding guest service by following company standards.
• Ensure store operations run smoothly in the absence of a manager.
• Oversee store cleanliness and product availability.

Skills

Customer Service

Communication

Attention to Detail

Job description

Join to apply for the SHIFT LEADER (Third Shift) - Store 107 role at United Dairy Farmers.

Job Details

Description

Position Title: Shift Leader

Reports to: Store Manager

Schedule: Full Time (37-40 hours per week); may work 1st, 2nd, or 3rd shift

Pay Range: $13.50/hr - $15.25/hr

Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.

Essential Functions:

• Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
• DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas, and "hand-packed" containers.
• Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and controlling gas sales, accurately registering all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps, and making change.
• Stocking Merchandise: Keep shelves, displays, milk boxes, and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock, and check for out-of-code dates.
• Security: Maintain awareness of all Guests in the store/on the lot to minimize shoplifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in, and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintenance: Ensure the store and parking lot are kept in a safe, clean, and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.
• Reporting: Accurate completion of time records and the Customer First Document.
• Other duties as assigned by Management.

Minimum Requirements:

• Ability to speak, hear, and understand spoken English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents, and to use the price book.
• Ability to understand operating instructions for store equipment and to operate all store equipment.
• Ability to prepare DipSide items using supplies located in the dip cabinets.
• Ability to handle coins, currency, checks, credit transactions, coupons, and food stamps, recognize denominations, and accurately make change.
• Ability to recognize numbers, count, and do arithmetic well enough to complete required records.
• Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.
• Ability to clean counters and other surfaces.
• Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes.
• Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.
• Ability to raise at least 10 pounds from floor level to a height of 5 feet.
• Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.

Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload, or technical developments).

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

This job posting appears to be active; no indications of expiration are present.