Shift Leader - The Reef Bar - St. Croix Airport

Concessions International St Croix LLC; Christiansted (United States Virgin Islands); On-site; USD 40,000 - 56,000; Full time

Job summary

Concessions International St Croix LLC seeks a Shift Leader for The Reef Bar at St. Croix Airport. You will support operations, lead team members in the absence of a manager, manage opening/closing tasks, and ensure guest service excellence in a fast-paced setting.

The role requires supervisory experience, strong communication, and a focus on food safety and sanitation. On-site, full-time position with opportunities to develop leadership skills.

Qualifications

• High school diploma or GED required.
• 1-2 years of supervisory and customer service experience preferred.
• Must obtain alcohol awareness/ServSafe certification.

Responsibilities

• Provide superior guest service and greet guests per standards.
• Assist with cash handling and payment processing.
• Lead staff in the absence of a manager.
• Open/close the unit including inventory and cash management.
• Ensure food safety and cleanliness per company guidelines.
• Support training of associates to uphold standards.

Skills

Supervisory experience

Customer service

Leadership

Communication

Cash handling

Education

High school diploma

Tools

POS system

Job description

Shift Leader - The Reef Bar - St. Croix Airport

Job Category: Food and Beverage Service

Requisition Number: SHIFT003733

• Posted : August 18, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Saint Croix, VI 00850, USA

Description

Purpose of Position: Support the operation to deliver Superior Guest Service by performing duties which includes: completing guest transactions, assisting with food preparation and cooking, and cleaning. Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager. Perform unit opening and closing duties which includes cash management, inventory management, stocking, and unit appearance.

Essential Duties/Responsibilities

• Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards.
• Communicates, explains and suggestively sell menu offerings, products, and promotions to guests.
• Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions.
• Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards.
• Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager.
• Perform unit opening and closing duties which includes cash management, inventory, stocking, and unit appearance.
• Adheres to and ensures all company policies, procedures and safety guidelines are followed.
• Support the training of associates to ensure that unit standards, sales and customer service are maintained.
• Ensure that all areas of the unit are properly cleaned and maintained and opening and/or closing side works are completed according to established checklists
• Follows safe food handling and proper hygiene practices.
• Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
• Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to obtain alcohol awareness and/or ServSafe Food Safety certification.

Education/Previous Experience

High school diploma or general education degree (GED); 1-2 years previous customer service and supervisory experience or an equivalent combination of education, training, and experience

Language Skills

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to effectively communicate information individually and in small group situations to customers and co workers.

Mathematical Skills

Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability

Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to continuously stand and walk; use hands to lift and carry (0-50 lb.), frequent reaching/grasping/handling, frequent pushing and pulling (0-50 lb.), handle or feel objects, tools or controls; and talks or hears. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tasks do not expose employee to hazardous conditions.

Motivations

• Leader: Inspires teammates to follow them
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.