Shift Leader & Team Supervisor - 4-Day Week Option

Talentify; Burlington (NJ); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

ESOP

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Job summary

Wawa is seeking a Team Supervisor to lead on-site shifts, ensuring the team meets service standards and delivers memorable customer experiences. You will drive execution, make key decisions, and mentor Associates to maintain smooth operations and safety across all activities.

The role emphasizes strong communication, problem solving, and relationship-building with customers, vendors, and staff, while maintaining policy compliance and accurate cash handling.

Qualifications

• High School Diploma or GED equivalent
• Must be 18+ years old with reliable transportation
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
• Supervisory experience in retail, food service, or fuel industries is a plus
• Ability to communicate effectively, solve problems, and build relationships

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Skills

Customer service

Leadership

Communication

Problem solving

Relationship building

Education

High School Diploma or GED

Job description

Wawa is seeking a Team Supervisor to lead on-site shifts, ensuring the team meets service standards and delivers memorable customer experiences. You will drive execution, make key decisions, and mentor Associates to maintain smooth operations and safety across all activities.

The role emphasizes strong communication, problem solving, and relationship-building with customers, vendors, and staff, while maintaining policy compliance and accurate cash handling.