Shift Leader & Team Coach — Food Service Operations

Culver's Restaurants; Minneapolis (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Culver's is seeking a shift leadership role to run shifts efficiently, motivate team members, and ensure every guest leaves happy. The position emphasizes maintaining Culver’s standards for quality, service, and restaurant cleanliness.

The role requires coordinating daily labor, safety practices, and training for all restaurant positions, with a focus on teamwork and consistent hospitality. This is a hands-on, on-site leadership opportunity at a Culver’s location.

Qualifications

• Ability to foster and encourage open communication, teamwork and cooperation.
• Results driven with one to two years leadership experience or equivalent combination of education and experience.

Responsibilities

• Runs shifts effectively to ensure quality products, guest service and restaurant cleanliness meet Culver’s standards.
• Demonstrates proper product quality control, presentation and hold times.
• Reviews daily deployment sheet and adjusts to ensure team efficiency while maintaining labor costs.
• Performs restaurant opening and closing procedures effectively.
• Routinely monitors and coaches team on safety best practices related to the Culver’s hazard communication program and workplace safety.
• Demonstrates proficiency on all restaurants positions.
• Trains team effectively on all restaurant positions.
• Empowers team to handle guest comments “the Culver’s way.”
• Ensures team is knowledgeable concerning products and guest service.
• Demonstrates and ensures team is following the standards of uniforms and appearance.
• Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance.

Skills

Communication

Teamwork

Leadership

Job description

Culver's is seeking a shift leadership role to run shifts efficiently, motivate team members, and ensure every guest leaves happy. The position emphasizes maintaining Culver’s standards for quality, service, and restaurant cleanliness.

The role requires coordinating daily labor, safety practices, and training for all restaurant positions, with a focus on teamwork and consistent hospitality. This is a hands-on, on-site leadership opportunity at a Culver’s location.