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Join a forward-thinking company where your leadership skills will shine! As a Shift Leader, you will coach and motivate a dedicated team to deliver exceptional guest service while ensuring operational excellence. This role offers a unique opportunity to grow within a dynamic environment that values teamwork and innovation. If you are passionate about the hospitality industry and eager to make a difference, this position is perfect for you. Embrace the chance to be part of a recognized leader in the hospitality sector, where your contributions will be celebrated and your career will flourish.
Description
Reports To: Restaurant Manager
Indus Hospitality Group’s mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.
Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin’ Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.
Overview
Shift Leaders are generally responsible for coaching Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.
Responsibilities Include:
Requirements
Education/Experience:
Key Competencies
Physical Demands/Working Conditions: