SHIFT LEADER -Store 633

United Dairy Farmers; Bucyrus (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to enhance guest experiences at their store. This role involves overseeing daily operations, ensuring compliance with regulations, and leading a team to deliver exceptional service. As a Shift Leader, you'll be instrumental in creating a welcoming environment, managing sales transactions, and preparing delicious treats for guests. If you're passionate about customer service and enjoy working in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Experience in customer service and retail operations.
• Ability to lead a team and ensure guest satisfaction.

Responsibilities

• Provide outstanding service to every guest following company standards.
• Ensure safe and efficient operation during shifts.

Skills

Customer Service

Team Leadership

Sales Transactions

Education

High School Diploma or Equivalent

Job description

Join to apply for the SHIFT LEADER - Store 633 role at United Dairy Farmers.

Position Details

• Title: Shift Leader
• Reports to: Store Manager
• Schedule: Full Time (37-40 hours/week); may work 1st, 2nd, or 3rd shift
• Pay Range: $13.50/hr - $15.25/hr

Position Description

The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Shift Leader ensures the safe and efficient operation of their shift, complies with all laws, regulations, and company policies, and conducts all sales transactions legally, including alcohol and tobacco sales.

Essential Functions

1. Guest Services: Provide the signature UDF Hi Five Guest Experience, greet Guests warmly, ensure store readiness, anticipate needs, and ensure guest satisfaction.
2. DipSide Guest Services: Prepare shakes/malts, ice cream/yogurt cups/cones, sundaes, sodas, and