Shift Leader - St. Louis Park

Jersey Mike's Subs; Minneapolis (MN); On-site; USD 40,000 - 45,000; Full time

Job summary

Join a leading restaurant brand as a Shift Leader in St. Louis Park, MN. In this role, you'll oversee daily operations, manage team performance, and ensure excellent customer service within a fun and energetic environment. As part of Jersey Mike's Subs, you'll experience a rewarding career path and make a significant impact on team success.

Qualifications

• Experience as a Shift Manager or similar role is required.
• Knowledge of health and safety regulations is preferred.
• QSR/restaurant experience applicable.

Responsibilities

• Oversee in-store operations during shift.
• Manage employees and communicate responsibilities.
• Ensure customer service and satisfaction standards are met.

Skills

Leadership

Problem-Solving

Customer Service

Team Collaboration

Decision Making

Education

High School Diploma

Job description

Join to apply for the Shift Leader - St. Louis Park role at Jersey Mike's Subs

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Join to apply for the Shift Leader - St. Louis Park role at Jersey Mike's Subs

Jersey Mike's Subs in Saint Louis Park is looking for Shift Leaders!

Become part of Jersey Mike's fun and rewarding organization! We are looking for Shift Leader who want to be part of high-growth & energizing company. We operate multiple locations in Minnesota with plans to develop more.

As Shift Leader, you are responsible for overseeing in-store operations and coaching crew members throughout your shift. You will set goals, provide job assignments, motivate others, celebrate successes, and providing timely feedback. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.

Team Environment

• Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
• Deploy team members appropriately to meet customers' needs and service standards throughout shift
• Communicate shift priorities, goals and results with team members
• Support training as directed by General Manager or Assistant Manager(s)
• Arrive in a timely manner to be ready in position at the start of scheduled shift
  
  

Operational Excellence

• Role model exceptional customer service
• Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
• Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
• Complete all required training
  
  

Skills & Experience

• Experience as a Shift Manager or similar role
• Knowledge of the industry and relevant health and safety regulations
• Commitment to excellent service
• Working well within a team
• Leadership skills and ability to make decisions fast
• Strong problem-solving aptitude
• Ability to stand for long periods
• High school diploma & QSR/restaurant experience is preferred
  
  

INDSLPSL

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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