Shift Leader – Service, Training & Team Momentum

Dhanani Group Inc; Alsip (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for employees

Discount program on various services

Wellness program

Pregnancy planning tool

Job summary

A leading fast-food franchise in Alsip, Illinois is seeking an enthusiastic team member to supervise staff and enhance customer service. You will be responsible for training and motivating employees, ensuring prompt order taking, resolving customer concerns, and managing inventory during shifts. Ideal candidates should possess strong interpersonal skills, adaptability in fast-paced environments, and reliable transportation. This position offers career development opportunities within a growing organization.

Qualifications

• Demonstrated ability to supervise and motivate team members.
• Experience in customer service and handling customer concerns.
• Reliable transportation is required.

Responsibilities

• Supervises and trains employees to maintain customer service.
• Ensures prompt and accurate order taking.
• Resolves customer concerns and issues.
• Monitors inventory during shifts.
• Counts cash and prepares bank deposit statements.

Skills

Personable

Results-oriented self-starter

Team contributor

Fast-paced adaptability

Good written and verbal communication

Basic math skills

Job description

A leading fast-food franchise in Alsip, Illinois is seeking an enthusiastic team member to supervise staff and enhance customer service. You will be responsible for training and motivating employees, ensuring prompt order taking, resolving customer concerns, and managing inventory during shifts. Ideal candidates should possess strong interpersonal skills, adaptability in fast-paced environments, and reliable transportation. This position offers career development opportunities within a growing organization.