Shift Leader: Motivate Team & Deliver Fast, Friendly Service

Dhanani Group Inc; Illinois; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency financial assistance

Discount program on various services

Wellness program

Pregnancy planning tool

Job summary

A growing fast-food franchise in Illinois is seeking a Customer Service Supervisor. The role involves supervising and motivating staff to deliver exceptional customer service, ensuring accurate order processing and resolving customer concerns. Candidates should be personable, results-oriented, and capable of thriving in a fast-paced environment. The company offers various employee benefits, including scholarships and emergency financial assistance, making it a supportive workplace for all team members.

Qualifications

• Ability to supervise, train, and motivate team members.
• Reliable transportation is necessary.
• Strong communication skills required.

Responsibilities

• Supervise, train, and motivate employees for customer service.
• Ensure prompt and accurate order taking.
• Resolve customer concerns effectively.
• Take inventory and determine ordering needs.
• Count cash during shift changes and at closing.

Skills

Personable

Results-oriented

Team leadership

Customer service

Mathematical skills

Good interpersonal skills

Job description

A growing fast-food franchise in Illinois is seeking a Customer Service Supervisor. The role involves supervising and motivating staff to deliver exceptional customer service, ensuring accurate order processing and resolving customer concerns. Candidates should be personable, results-oriented, and capable of thriving in a fast-paced environment. The company offers various employee benefits, including scholarships and emergency financial assistance, making it a supportive workplace for all team members.