Shift Leader & Service Pro — Elevate Guest Experience

Tokyo Inc.; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Service Pro to manage restaurant operations, train new and existing team members, and ensure top-notch guest service. The ideal candidate exhibits excellent communication skills, a strong work ethic, and the ability to thrive in a fast-paced environment. Responsibilities include handling orders, maintaining cleanliness, and creating a positive atmosphere for guests and staff.

Qualifications

• Ability to work in a fast-paced environment for up to 8+ hours per shift.
• Ability to communicate effectively with guests and team members.
• Ability to work nights, weekends and holidays.

Responsibilities

• Create positive guest and team member experiences.
• Handle cash and credit transactions.
• Ensure cleanliness and organization throughout the restaurant.
• Train new employees on station tasks.

Skills

Excellent guest service skills

Cash Handling and Management

Team oriented

Effective communication

Adaptability and dependability

Strong work ethic

Job description

A leading restaurant chain is seeking a Service Pro to manage restaurant operations, train new and existing team members, and ensure top-notch guest service. The ideal candidate exhibits excellent communication skills, a strong work ethic, and the ability to thrive in a fast-paced environment. Responsibilities include handling orders, maintaining cleanliness, and creating a positive atmosphere for guests and staff.