Shift Leader - Restaurant 204707 - 794 Allison-Bonnett Memorial Drive, Dolomite, AL 35061

Church's Chicken in; Dolomite (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader to oversee daily operations and ensure exceptional customer service. The role involves training and supervising team members, enforcing policies, and maintaining food safety standards. This position offers growth opportunities in a fast-paced environment.

Benefits

Growth opportunities

Fun, fast-paced work environment

Qualifications

• Must be at least 18 years old.
• ServSafe food safety training is highly recommended.
• Possess a valid Driver's License and proof of insurance.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assign and supervise Team Members' activities during the shift.
• Enforce safety and security policies and procedures.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Job description

Shift Leader - Restaurant 204707 - 794 Allison-Bonnett Memorial Drive, Dolomite, AL 35061 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Oversee and ensure all menu products are prepared and served according to standard procedures.
3. Assign and supervise Team Members' activities during the shift.
4. Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as required on the Shift Awareness Checklists.
8. Follow proper procedures for the preparation, receiving, handling, and storage of food products, including rotation and icing procedures.
9. Maintain professional and ethical leadership behaviors at all times.
10. Ensure on-time attendance of all employees during the shift.
11. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

1. Must be at least 18 years old.
2. A high school diploma or G.E.D. is highly recommended.
3. ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

1. Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms, ensuring accuracy.
2. Enter inventory and payroll data into the POS system as required.
3. Ensure nightly POS system closedown and polling.
4. Adhere to cash handling and security procedures, including sales counts, drawer management, POS deletions, over-rings, voids, large bill drops, and cash level management.
5. Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
6. Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with growth opportunities. We pride ourselves on making real comfort food and serving others. We are an equal employment opportunity employer, making decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected factor.