Shift Leader - Restaurant 204609 - 4770 Mobile Highway, Montgomery, AL 36108

Church's Texas Chicken; Montgomery (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a Shift Leader to provide exceptional leadership and ensure outstanding customer experiences. In this dynamic role, you will coach and develop team members while ensuring compliance with company policies. Your responsibilities will include overseeing daily operations, maintaining product quality, and ensuring safety protocols are followed. If you're ready to take your career to the next level in a fun and fast-paced environment, this opportunity is perfect for you. Join a company that values hard work and offers growth opportunities in the food service industry.

Qualifications

• Must be at least 18 years old and have a high school diploma or G.E.D.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly customer service.
• Assist Team Members to prepare quality products and maintain cleanliness.
• Enforce safety and security policies and procedures.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Certification

Tools

POS System

Job description

Join to apply for the Shift Leader - Restaurant 204609 - 4770 Mobile Highway, Montgomery, AL 36108 role at Church's Texas Chicken

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Ensure that assigned tasks and activities are carried out by Team Members.
4. Assist Team Members as necessary to prepare quality products, provide service, and maintain cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as required on the Shift Awareness Checklists.
8. Follow proper procedures for preparing all menu items, receiving, handling, and storing food products, including rotation and icing procedures.
9. Maintain professional and ethical leadership behaviors at all times.
10. Ensure on-time attendance by each employee for the shift.
11. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience)

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills

• Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheet, and other required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system poll and proper closedown procedures.
• Adhere to cash handling and security procedures, including sales counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.
• If you're hungry for a fun, fast-paced career with opportunities, join Church's. We make real comfort food that makes a difference and have been a place for hardworking people to advance for over 60 years.
• Church's Chicken is an equal opportunity employer, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected factor.