Shift Leader - Restaurant 204608 - 2450 East South Blvd, Montgomery, AL 36116

Church's Chicken in; Montgomery (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading quick-service restaurant is seeking a Shift Leader to oversee operations and ensure exceptional customer service. The role involves coaching team members, maintaining food safety standards, and managing daily operations. Ideal candidates will possess a high school diploma and food safety training, along with strong leadership skills.

Qualifications

• Must be at least 18 years old.
• High school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all menu products are prepared and served according to standard procedures.
• Assist Team Members in preparing quality products and maintaining cleanliness.

Skills

Customer Service

Leadership

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Job description

Shift Leader - Restaurant 204608 - 2450 East South Blvd, Montgomery, AL 36116 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Ensure that assigned job duties and activities are carried out by Team Members.
4. Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as required on the Shift Awareness Checklists.
8. Follow proper procedures for the preparation of all menu items.
9. Follow procedures for receiving, handling, and storing food products, including rotation and icing procedures.
10. Maintain professional and ethical leadership behaviors at all times.
11. Ensure on-time attendance by all employees during shifts.
12. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

1. Must be at least 18 years old.
2. A high school diploma or G.E.D. is highly recommended.
3. ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

1. Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other forms required for the shift, ensuring accuracy.
2. Enter inventory and payroll data into the POS system as required.
3. Ensure the restaurant polls nightly through proper POS system closedown.
4. Adhere to cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and maintaining proper cash levels.
5. Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
6. Successfully complete the Shift Leader certification program.

Additional Information:

1. If you're hungry for a career that's fun, fast-paced, and full of opportunity, then you've come to the right place. At Church's, we're more than a quick service restaurant. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hardworking people can advance and achieve great things by serving others.
2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.