Shift Leader - Restaurant 201450 - 8015 Beechnut, Houston, TX 77036

Church's Chicken in; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain seeks a Shift Leader to provide coaching and development to team members, ensuring outstanding customer experiences. Responsibilities include monitoring service quality, overseeing team activities, and ensuring compliance with safety protocols. Join a fun, fast-paced environment with growth opportunities at Church's Chicken.

Qualifications

• Must be at least 18 years old.
• Complete weekly sales reports and other required forms.
• Possess a valid driver’s license and access to a vehicle.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assign and oversee team activities during shifts.
• Perform opening and closing duties as per the Shift Awareness Checklists.

Skills

Customer Service

Leadership

Food Safety

Education

High school diploma or G.E.D.

ServSafe food safety certification

Job description

Shift Leader - Restaurant 201450 - 8015 Beechnut, Houston, TX 77036 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader, providing coaching, training, and development to Team Members during shifts to ensure an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Assign and oversee team activities during shifts.
4. Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
5. Demonstrate proper procedures for team members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as per the Shift Awareness Checklists.
8. Follow proper procedures for food preparation, receiving, handling, and storage, including rotation and icing procedures.
9. Maintain professional and ethical leadership behaviors.
10. Ensure on-time attendance of all employees during shifts.
11. Perform additional duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety certification is highly recommended.

Position Qualifications/Functional Skills:

• Complete weekly sales reports, bank deposit slips, cash and inventory worksheets, and other required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure proper nightly closing of the POS system.
• Adhere to cash handling and security procedures, including sales counts, drawer management, POS adjustments, over-rings, voids, large bill drops, and cash levels.
• Possess a valid driver’s license, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

At Church's, we're committed to providing a fun, fast-paced environment filled with opportunities. We make real comfort food that makes a difference. Join us if you're ready to grow and succeed in a supportive environment.

Church's Chicken is an equal employment opportunity employer, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.