Shift Leader - Restaurant 201313 - 1001 N. Brazosport Blvd, Freeport, TX 77541

Church's Chicken; Freeport (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dedicated Restaurant Leader to guide a team in delivering exceptional customer service. This role focuses on training and developing team members while ensuring compliance with company policies. The ideal candidate will possess strong leadership skills and a commitment to maintaining high standards of food safety and service quality. Join a vibrant team where you can grow your career and make a real difference in the community through delicious comfort food.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Report and ensure accuracy of paperwork.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members to prepare quality products and maintain a clean restaurant.

Skills

Customer Service

Team Leadership

Food Safety

Inventory Management

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Monitor and ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance by each employee for the shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensure accuracy of paperwork.
• Enter inventory and payroll data into the POS system as required.
• Ensure proper nightly polling of the restaurant by correctly closing the POS system.
• Adhere to cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and maintaining appropriate cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hardworking people can get ahead and do amazing things by serving others.

Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.