Shift Leader - Restaurant 201209 - 4009 Vanderbilt Road, Birmingham, AL 35217

Church's Chicken in; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the fast-food industry is seeking a Shift Leader to oversee restaurant operations and ensure an exceptional customer experience. The role involves coaching Team Members, maintaining compliance with safety protocols, and managing daily tasks to uphold service standards. Ideal candidates will have strong leadership skills and a commitment to quality service.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Report and ensure accuracy.
• Possess a valid Driver's License and provide proof of insurance.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members in preparing quality products and maintaining cleanliness.
• Perform opening and closing duties as required.

Skills

Customer Service

Food Safety

Leadership

Education

High school diploma or G.E.D.

ServSafe food safety training

Job description

Shift Leader - Restaurant 201209 - 4009 Vanderbilt Road, Birmingham, AL 35217 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set by the company.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Ensure that assigned tasks and activities are carried out by Team Members.
4. Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as required on the Shift Awareness Checklists.
8. Follow proper procedures for food preparation, handling, and storage, including rotation and icing.
9. Maintain professional and ethical leadership behaviors at all times.
10. Ensure punctuality of all employees for their shifts.
11. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheets, and other required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly polling of the restaurant by correctly closing the POS system.
• Adhere to cash handling and security procedures, including sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

1. If you're hungry for a fun, fast-paced career with opportunities, Church's offers a place where hardworking people can succeed and grow by serving others.

2. Church's Chicken is an equal opportunity employer, making employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected factor.