Shift Leader - Restaurant 201136 - 1145 Third Avenue, West, Birmingham, AL 35204

Baylor Scott & White Health; Birmingham (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading restaurant chain seeks a Restaurant General Manager to lead operations and ensure excellent customer service. The role involves training team members, maintaining safety standards, and managing daily operations. Ideal candidates will have leadership skills and a commitment to food safety, with opportunities for career growth within the company.

Qualifications

• Must be at least 18 years old.
• ServSafe food safety training is highly recommended.
• Complete Weekly Sales Reports and other shift-related forms.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members to prepare quality products and maintain a clean restaurant.
• Perform opening and closing duties as required.

Skills

Customer Service

Leadership

Food Safety

Education

High School Diploma or G.E.D.

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation, handling, and storage of food products, including rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure punctuality of employees for shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, bank deposit slips, Cash and Inventory worksheets, and other shift-related forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system shutdowns are performed correctly.
• Adhere to established cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and maintaining proper cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity and make hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.