Shift Leader - Restaurant 201109 - 17495 NW 27th Avenue, Miami Gardens, FL 33056

Church's Texas Chicken; Miami Gardens (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader to oversee operations and ensure excellent customer service. The ideal candidate will provide coaching and training to team members, maintain compliance with company policies, and manage daily restaurant activities. This role requires strong leadership skills and a commitment to food safety.

Qualifications

• Must be at least 18 years of age.
• Successfully complete the Shift Leader certification program.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all menu products are prepared and served according to standard procedures.
• Perform opening and closing duties as required.

Skills

Customer Service

Leadership

Food Safety

Education

High School Diploma or G.E.D.

ServSafe® Food Safety Training

Job description

Shift Leader - Restaurant 201109 - 17495 NW 27th Avenue, Miami Gardens, FL 33056

Join to apply for the Shift Leader - Restaurant 201109 - 17495 NW 27th Avenue, Miami Gardens, FL 33056 role at Church's Texas Chicken.

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation, receiving, handling, and storage of food products.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance by each employee for the shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe® food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other forms as required for the shift. Ensure accuracy of paperwork.
• Enter inventory and payroll data into the POS system as required.
• Ensure proper nightly closeout of the POS system.
• Adhere to established cash handling and security procedures, including cash sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and maintaining cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.