Shift Leader - Restaurant 201104 - 1931 Garth Road, Baytown, TX 77521

Church's Chicken in; Baytown (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader to oversee operations and ensure excellent customer service. The ideal candidate will provide training and support to team members, enforce safety protocols, and manage daily operations. Join a diverse team dedicated to creating a positive work environment and serving the community.

Qualifications

• Must be at least 18 years old.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members in preparing quality products and maintaining cleanliness.
• Enforce safety and security policies and procedures.

Skills

Leadership

Customer Service

Safety and Security

Education

High school diploma or G.E.D.

Job description

Shift Leader - Restaurant 201104 - 1931 Garth Road, Baytown, TX 77521

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary

To serve as a restaurant leader, ensuring that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storage of food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of all employees for their shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience)

• Must be at least 18 years old.
• High school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills

• Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheet, and other required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system closedown and polling.
• Adhere to cash handling and security procedures, including sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

At Church's, we're looking for motivated individuals eager to grow their careers in a fun, fast-paced environment. We celebrate diversity and are committed to creating an inclusive workplace. We have been serving our community for over 60 years, providing opportunities for hardworking people to succeed and make a difference.