Shift Leader - Restaurant 200936 - 1829 Sam Rittenburg Blvd., Charleston, SC 29407

Church's Chicken PR; Charleston (SC); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader to provide outstanding customer service and lead the restaurant team. Responsibilities include monitoring service quality, training team members, and ensuring compliance with operational policies. This full-time role is ideal for entry-level candidates looking to grow in the retail industry.

Qualifications

• Must be at least 18 years old.
• ServSafe food safety training is highly recommended.
• Successfully complete the Shift Leader certification program.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assign and oversee Team Members' activities and tasks.
• Perform opening and closing duties as required.

Skills

Customer Service

Team Leadership

Cash Handling

Safety Procedures

Education

High school diploma or G.E.D.

Job description

Shift Leader - Restaurant 200936 - 1829 Sam Rittenburg Blvd., Charleston, SC 29407

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all menu products are prepared and served according to standard procedures.
• Assign and oversee Team Members' activities and tasks.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required.
• Follow proper procedures for food preparation, handling, and storage.
• Maintain professional and ethical leadership behaviors.
• Ensure on-time attendance of all employees.
• Perform other duties as assigned.

Position Requirements

• Must be at least 18 years old.
• High school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Skills

• Complete weekly sales reports, bank deposit slips, and other shift-related paperwork accurately.
• Enter inventory and payroll data into the POS system as required.
• Ensure proper nightly closing of the POS system.
• Adhere to cash handling and security procedures, including cash counts, drawer management, and POS operations.
• Possess a valid driver’s license, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.
• Church's is committed to equal employment opportunity without regard to race, color, religion, sex, national origin, age, disability, or genetic information.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Purchasing
• Industry: Retail

This job posting is active and not expired.