Shift Leader - Restaurant 200934 - 1868 South 3rd St., Memphis, TN 38109

Church's Chicken; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Church's Chicken is seeking a Restaurant Leader to guide and support Team Members in delivering exceptional customer service and ensuring compliance with operational procedures. This position involves coaching, training, and monitoring activities on site, aimed at creating a welcoming dining experience while adhering to safety and quality standards.

Qualifications

• Must be at least 18 years of age.
• ServSafe food safety training is highly recommended.
• Must possess a valid Driver’s License and access to a vehicle.

Responsibilities

• Ensure prompt, friendly customer service by Team Members.
• Monitor compliance with food preparation standards.
• Assist Team Members in maintaining a clean restaurant.

Skills

Customer Service

Team Leadership

Food Safety

Education

High School Diploma or G.E.D.

ServSafe Certification

Job description

Reports To (Title):Restaurant General Manager

Department:FieldOperations

Job Summary:To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience atChurch’s.Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

KeyDuties/Responsibilities:

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

PositionQualifications/FunctionalSkills:

• Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensures accuracy of paperwork.
• Enters inventory and payroll, as required, into the POS system.
• Ensures the restaurant polls nightly by the correct closedown of the POS system.
• Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
• Must possess a valid Driver’s License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
• Must successfully complete the Shift Leader certification program.

1. If you’re hungry for a career that’s fun, fast-paced and loaded with opportunity, then you’ve come to the right place. At Church's, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’ lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

2. Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.