Shift Leader - Restaurant 200906 - 401 W. Oglethorpe Blvd , Albany, GA 31701

Church's Chicken PR; Albany (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a renowned quick service restaurant as a Shift Leader, where you'll guide a team to deliver exceptional customer service and uphold high standards of food safety and quality. This role is integral to ensuring smooth operations during shifts, providing coaching and support to Team Members, and maintaining a clean and welcoming environment for customers. With a rich history and a commitment to Southern hospitality, this position offers a chance to be part of a dynamic team in a well-respected brand. If you are passionate about leadership and customer satisfaction, this opportunity is for you!

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License and access to a vehicle required.

Responsibilities

• Ensure prompt, friendly customer service and compliance with policies.
• Assist Team Members in preparing quality products and maintaining cleanliness.

Skills

Customer Service

Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Shift Leader - Restaurant 200906

Location: 401 W. Oglethorpe Blvd, Albany, GA 31701

Job Type: Part-time

Posted: 30+ Days Ago

Reports To: Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church’s. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensures accuracy of paperwork.
• Enters inventory and payroll, as required, into the POS system.
• Ensures the restaurant polls nightly by the correct closedown of the POS system.
• Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
• Must possess a valid Driver’s License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
• Must successfully complete the Shift Leader certification program.

Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.

About Us

Founded in San Antonio, Texas, in 1952, Church's Chicken is a highly recognized brand name in the Quick Service Restaurant industry and is one of the largest quick service chicken concepts in the world. Church's Chicken serves up a rich tradition of gracious Southern hospitality and freshly prepared, high-quality, authentic home-style fare, to help people provide affordable, complete meals for their families. The Church's system consists of more than 1700 locations in 25 countries and system-wide sales of $1.2 billion.